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Citizen Chart – AIMS

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“A customer is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption in our work. He is the purpose of it.

He is not an outsider in our business. He is part of it.

We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

Mahathma Gandhiji

Admission Section:

Sl. No	Particulars	Fees	Time	Remarks
1	Bonafide Certificate	`100/- and requisition from a concerned student	Same Day	–
2	Transfer Certificate	Requisition from concerned college	Within 24 hours	Alumni association membership is compulsory.
3	Police verification certificate	Requisition from the concerned police station.	Within 24 hours	For Passport purposes.
4	Issue of original 10^th,12^th marks cards	Requisition from concerned students.	Within 1 hr.	No dues from the accounts section.
5	Duplicate Identity card issue	`100/- and Requisition from concerned students.	Same Day	–
6	Character & Conduct certificate	`100/- and requisition from a concerned student	2hrs	–

Examination Section:

Sl. No	Particulars	Fees	Time	Remarks
1	Pass certificate	`100/- and requisition from a concerned student	Within 24 hours	–
2	Attendance certificate	`100/- and requisition from a concerned student	Within 24 hours	–
3	Attempt certificate	`100/- and requisition from a concerned student	Within 24 hours
4	Provisional Internship Certificate	`100/- and requisition from a concerned student	Within 24 hours	–
5	Internship completion certificate	`200/- and requisition from a concerned student	Within 24 hours	No dues from cash section, accounts section, departments, and Medical Superintendent, A H & RC.
6	Copy of college recognition certificate	`100/- and requisition from a concerned student	Within 24 hours	–
7	ECFMG verification	`5100/- and requisition from concerned ECFMG board	Within 24 hours	Alumni association membership is compulsory.
8	Medical school transcripts	`10100/- and requisition from a concerned student	Within 24 hours	Alumni association membership is compulsory.
9	Duplicate Internship certificate/attempt certificate	`1000/- and requisition from a concerned student	Within 24 hours	–
10	Course completion certificate with attempt certificate	`300/- and requisition from a concerned student	Within 24 hours	–
11	Internship transfer NOC	Fixed by Management	Same day	On approval by Principal
12	Internship transfer reliving order	–	Same day	NOC from RGUHS, Director of Medical Education, Karnataka Medical Council, transferee Medical College/Hospital, No due certificates from accounts section, Library, and Hostel.

Cash Section:

Sl. No	Particulars	Fee	Time	Remarks
1	Cash Receipts	–	Same min.	–
2	Fee estimation certificate	`100/- and requisition from concerned student	1hr	–
3	PG in service attendance	–	Within 24 hrs	–
4	No due certificate	Requisition from students & parents	1hr	–
5	Eligibility certificate	`100/- and requisition from concerned student	Same day	–

Establishment Section:

Sl. No	Particulars	Fee	Time	Remarks
1	Service certificate	–	2days	On Approval and Request
2	Salary certificate	–	1day	On Request
3	Xerox copies of documents	–	2hrs	On Request
4	Appointment and reliving letters	–	2hrs	On approval by Principal
5	Bank- Salary account	–	–	After appointment
6	Attendance and leave management	–	1 day	On confirmation
7	Annual increment for both teaching and non-teaching	–	At the time of salary	Confidential Report from concerned Head of the department