Faculty of Medical & Allied Health Sciences +91-08234-287436 / 287433

GRIEVANCE REDRESSAL SYSTEM

The Grievance Redressal Cell (GRC) aims to look into the complaints lodged by any student and redress it as per requirement. The students can state their grievance regarding any academic and non- academic matter within the campus through the online and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated tacademic and non- academic matter within the campus through the online and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated time.

Scope of GRC

Academic Matters: Related to timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters.
Financial Matters: Related to dues and payments for various items from library, hostels etc.
Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers etc.

Functions

The cases will be attended promptly on receipt of written grievances from the students.
The cell formally will review all cases and will act accordingly as per the Management policy.
The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.

Procedure for Lodging Complaint

The students may feel free to put up a grievance in writing/or in the format available in the admin dept. and drop it in boxes.
The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.

Objectives of GRC

The Grievance Redressal Cell has been developed to settle the grievances of the students and other stakeholders within a reasonable time period for further strengthening the bond of the students with the institution by providing them with all kind of facilities to a satisfaction level for maintaining a convenient ambience of academic teaching and learning.

Objective in-detail

Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.
Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
Suggestion / complaint Box is installed in front of the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
Advising all the Students to refrain from inciting Students against other Students, teachers and College administration.
Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.

Grievance Appeal and Redressal Committee Members

Name	Designation	Position	Email ID
Dr. M G Shivaramu	Principal	Chair-Person	drmgshivaramu@bgsaims.edu.in
Dr. D Venkatesha	Professor & HOD-Dept. of Microbiology	Coordinator	drvenkateshad@bgsaims.edu.in
Dr. B G Sagara	Professor & HOD Dept. of Orthopaedics-Medical Superintendent	Member	drsagarbg@bgsaims.edu.in
Dr. D Chikkanna	Associate Professor	Member	drchikkannad@bgsaims.edu.in
Dr. D Rajeshwari	Associate Professor	Member	drrajeshwaria@bgsaims.edu.in
Dr. A G Vijayakumar	Associate Professor	Member	drvijayakumarag@bgsaims.edu.in

One of the core objectives of the AIMS is to ensure gender equality and gender justice through the University interventions and practices. In keeping with this principle, it is important to ensure a climate, free from discrimination and harassment, with a particular focus on prevention of sexual harassment and any kind of caste discrimination.

Policy of prohibiting Discrimination This policy prohibits discrimination on the basis of race, sex, sexual orientation, gender identity/ expression, religion, caste, age, colour, creed, nationality or ethnic origin, physical, mental or sensory disability and marital status. Discriminatory harassment is one form of discrimination. Under this policy, discriminatory harassment is identified as conduct toward a particular individual, individuals, or groups on the basis of a protected status that is significantly severe or pervasive that has purpose or effect of:

Creating an intimidating, hostile or offensive work or educational environment for the individual or groups: or
Unreasonably interfering with the work, academic performance, living environment, personal security, or participation in any University – sponsored activity of the individual or groups.

Policy of prohibiting Sexual Harassment

Sexual harassment of individuals occurring in the place of work or study or in other settings in which they may find themselves in connection with their association with the University is unlawful and will not be tolerated by the University. Further, any retaliation against an individual who has complained about sexual harassment or retaliation against individuals for cooperating with an investigation of a sexual harassment complaint is similarly unacceptable. To achieve this goal, conduct that is described as “Sexual Harassment” in this policy will not be tolerated and a procedure is provided by which inappropriate conduct will be dealt with, if encountered among employees/ students.

The University will also take all the appropriate steps necessary to protect individuals from retaliation. Such Steps include:

Action to stop retaliatory behavior.
Providing required security measures.
Counselling help to Complainant and Accused.

The University takes allegations of sexual harassment seriously, and will respond promptly to complaints of sexual harassment and where it is determined that such inappropriate conduct has occurred, prompt and appropriate corrective action as is necessary, including disciplinary action, will be taken.

While this policy sets forth the goal of the University of promoting a study or workplace that is free from sexual harassment, the policy is not designed or intended to limit the authority of the University to discipline or take remedial action for conduct which the University deems unacceptable, regardless of whether the conduct satisfies the definition of sexual harassment